Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Email address and phone number
• Payment information
• Booking details and preferences
• Surfing experience level and requirements

2. How We Use Your Information

We use the information we collect to:

• Process your bookings and payments
• Communicate with you about your reservations
• Send you marketing communications (with your consent)
• Improve our services and website
• Ensure your safety during surfing activities

3. Information Sharing

We may share your information with:

• Payment processors for secure transactions
• Surfing instructors and guides
• Service providers who assist our operations
• Law enforcement when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure payment processing
• Regular security assessments
• Access controls and authentication

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic
• Remember your preferences
• Provide personalized content

You can control cookie settings through your browser preferences.

6a. Booking Requests

When you send a booking request through our website, the details you enter (dates, number of guests, room preference, special requests and your WhatsApp number or email address) are sent to us by email so we can reply. If you choose email as your contact method, we also send a confirmation to the address you provide. We use these details only to handle your request and stay.

6b. Advertising

Some pages, such as our blog, show advertising from Google AdSense. We may also use Google Ads to measure whether our advertising leads to booking requests or WhatsApp enquiries. Google and its partners may use cookies to show ads based on your previous visits to this and other websites.

• Learn how Google uses information from sites that use its services: policies.google.com/technologies/partner-sites
• Opt out of personalised advertising at Google Ads Settings or aboutads.info.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Phone: +94 777 401 667

Email: privacy@surfinglife.com